Cuisinart DGB-800 Automatic Burr Coffee Grinder Brew 12-Cup Silver

what our customer say this product:

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1. Déborah A. Verified Buyer – 6 April 2024

   Antes de comprarla leí las reseñas, en la.mayoria se quejaban de la jarra y no.le hice mucho caso. Sí es un problema!!! La jarra parece que no viene sellada y cada vez que se sirve el café, éste se derrama bastante. Definitivamente es necesario MEJORAR el empaque de la jarra.
   Increíble que por ese precio no le pongan atención a ese pequeño detalle que en una cafetera de 300 pesos no sucede.
   Calcula los granos de café que se requieren para la cantidad de tazas que se van a hacer pero no hace lo mismo con el agua. Así es de que hay que poner la cantidad exacta de agua porque si te pasas, muele el café necesario utilizando toda el agua del depósito y corres el riesgo de que te quede como coloquialmente se dice “agua de calcetín” .
   

2. B. D. McGee Verified Buyer – 15 October 2024

   The DGB-800 is our fourth grind and brew type coffee maker. The last one was a Cuisinart DGB-475 that lasted so long I can’t remember when we bought it. Maybe 13 years ago? It started having problems with the pump and the white plastic was getting pretty nasty looking. We bought a GEVI coffee maker before this new one, and it quit working after a few uses. It has a defective design where a hatch cover gets steamed up and jams, there is really no way to fix it. Couldn’t get support or contact the seller and ended up dumping it. Total junk and sleazy seller. So back to the DGB-800. This is finally a model we can get behind. It’s about as good as our first grind and brew style maker, a Melitta that was designed very well. Unlike the DGB-475, the DGB-800 does not steam up the grinding area. Well, maybe it does but you can’t see it, and there’s no moisture collecting in the bean hopper. We like our coffee on the strong side, and the fine burr grind along with the mesh filter makes really great coffee. Quite a contrast from the blade grinder and paper filters. Only one complaint, there’s no way to turn on the hotplate once it shuts off? That’s a silly oversight. I’m tempted to add a switch. The alternative is to set the timeout to 4 hours and turn it off when you’re done. So far, highly recommend this coffee maker. We’ll be pleased if it lasts anywhere near as long as the last one, and I’ll update the review if any issues arise.

   

3. Blake Verified Buyer – 21 December 2024

   Why did you pick this product vs others?: 3 years later and still working! Pros: – Good coffee – reliable Cons – clock runs fast – bit tall

   

4. Fam M. Verified Buyer – 8 January 2025

   Super recomendable funcion de molido y en polvo!! muy silenciosa
   

5. GG Verified Buyer – 5 March 2025

   Prepara buen cafe.
   En ocasiones el cafe se desborda, pero debe ser tambien por.el filtro que uses. Es necesario un filtro grande yo uso los melita y lo corto un poco para que entre bien
   Funciona muy bien espero dure mucho.
   

6. Kit B. Verified Buyer – 24 March 2025

   Have used several Cuisinart coffee machine and love the Cuisinart grind and brew options. The top compartment holds several cycles of beans. This one is simpler than the previous model because of the filter is one piece unlike the previous one with a wheel that had to be lined up.

   Auto timer works well and has a fill line on water tank for convenient filling. Grinds well and fresh coffee beans always tastes bolder than the coffee grounds option (which this machine will do with a button to turn off the grinder option)
   

7. Mister Davey Verified Buyer – 28 March 2025

   I’ve always used “burr and brew” coffee makers. This is currently my 4th. I must say, it’s definitely the most quiet of the 4, and brews an amazing coffee! A+
   

8. Crunchy Engineer Verified Buyer – 1 April 2025

   Hot-take: Cuisinart products usually get even better over time, but this “Next Generation” Grind & Brew has a fatal, mechanical design flaw that can render it useless, with no way to repair. And the proof is on cuisinartoutlets.com- they’re not retiring the previous, old generation model. I can’t imagine why their engineering management approved such a departure from all other grind and brew machines, or even coffee grinders. Ours died right after the return window, and you might want to avoid this one. If you’re looking at a grind & brew, it’s probably because you’re a fan of specialty beans, and want to get the best flavor possible for your investment. You likely got to that first by getting a burr grinder to use with your existing drip coffee maker. And therein you learned everything you need to evaluate grind & brew machines. Grinding coffee is simultaneously oily, gummy, dusty, noisy and has a learning curve. You’re increasing work, cleanup, and complexity. But if you really like coffee that’s fine or even fun- the ceremony of brewing really tasty coffee can be a welcome break in the day. And most people buy grind & brews because they want to combine two machines into one, AND have amazing coffee ready for them at 6:00am, when it’s time to roust the little humans to feed them to the academic-industrial complex. (Sorry, I like my coffee dark, like my jokes). Which brings me to this unit’s design flaw, which has no workaround, inconceivably added by a company who otherwise knows what people want at 6:00am. You’re not allowed to clean the grinder, which will gum up, just like any other coffee grinder. Grinders get gummed up- it’s just how they roll. And that’s expected and perfectly OK. Lawn mowers get gummed up cutting wet grass over time and you have to turn them over occasionally to dig out detritus. It’s part of owning a mower. The natural oil in coffee is no different. It’s messy. Now imagine taking a burr grinder and embedding it in the heart of a complex device that also generates a lot of steam directly underneath the blades. It’s going to gum up even worse than a standalone grinder. And that’s OK too, if you clean it. But unlike the DGB-900 or any previous Cuisinart, the top of the DGB-800 is a one-piece plastic part, combining bean hopper and a bean chute cover *which can’t be removed*. (See the first, blurry picture). And even if it could be, the grinder is offset from the chute, creating an s-shaped bean path to the blades. Further, the manual has no section on cleaning, essentially saying it’s never even necessary because of the new design. And that’s telling, suggesting a product management problem, where an overconfident team disregarded the experience from millions of previous units. This was our 4th Cuisinart Grind & Brew over 15 years, beginning with a basic blade grinder. It’s a machine and all machines include design compromises. In Cuisinart’s case, the main compromise was always a long-ish grounds discharge tube which would clog if users didn’t clean it out every now and then. (I find a shop-vac to the top of the grinder makes quick work of that every few weeks). Cuisinart made a reasonable compromise because the longer tube meant the grinder could be offset back away from the grounds basket, reducing intrusion from brewing steam. With that design they’d last for years *if* you did a little preventative maintenance the first time the coffee went weak, or you heard the grinder whining higher over time. But with the DGB-900 they hit upon a solution which should have been user gold- moving the grinder directly over the hopper but adding a stainless gate and seal to keep out steam. (See second blurry picture). With this design there is no discharge chute to clean. It’s the main reason we selected this unit. Unfortunately, perhaps hubris or the product marketing team promoting a “worry free, next generation design”, encouraged somebody to add “hey let’s also block access to the burr grinder too”. <facepalm gif> Cuisinart’s core strength has been finding the sweet-spot between features, price, and brand. This oversight should never have happened. But then again there are other minor new design problems as well suggesting Cuisinart didn’t actually design it. First you can’t wash the bean hopper as with previous designs because it’s literally molded into the top of the machine. And you can’t really clean it on the machine either because drops of water might drip into the grinder and electronic parts. Second, the auto-start timer ignores the “grinder off” setting. So, at 5:45am you’re going to hear it’s very loud screeching whether you want it or not. And you’ll want to be able to use your old grinder sometimes, because you can’t easily clean out the non-removable bean hopper if you want to switch coffee flavors. This falls into the category of compound design failures. One-piece hopper-top means you can’t easily swap coffee flavors, because there’s no external grinder work-around due to the software design problem in the auto-start code. Last, the controls are less intuitive, but that’s comparatively minor. Hopefully, Cuisinart isn’t headed down Sony’s consumer products path. In its heyday Sony designed everything in-house and their logo on a device meant shared design and user experience. Then they started outsourcing designs, creating a patchwork of hit-or-miss products, and eroded their brand. Hopefully that’s not true of Cuisinart, and this is just a rare outlier where the design team had a great idea but ignored years of support data when considering possible unintended side-effects of that novel design. We went with the Breville Grind Control to replace this and it’s been great. But if you want something more reasonably priced, the previous Cuisinart- model DGB 900- worked great for years. Just clean the grounds tube and grinder occasionally. Oh, and don’t let the little humans try to fill the water tank via the bean hopper. That’s what forced the replacement in the first place.

   

9. Patty Said Verified Buyer – 8 June 2025

   This has to be the most worthless coffee machine I’ve owned. It hasn’t made a decent pot of coffee to date. If you don’t set it to put enough grounds, the coffee comes out weak. If you put enough, the basket overflows onto the counter and grounds end up in the pot (see photos). The design of placement of the water reservoir is in such a location that you have to physically turn the machine sideways to access it (see photo). If you don’t the water will spill out of the back overflow holes. Also the fill gauge is on the side so you can only view it when the machine is sideways or you won’t know how many cups of water are in it. The coffee doesn’t come out any better unless you make half a pot at a time. Don’t waste your money. Buy a coffee grinder separately and a different decent brewer and you won’t be as disappointed as this unit.