Customer Reviews With Photos

This Espresso Machine Water Tank Quick Access Funnel is a game changer. Because of my cabinet being so low, my machine barely fits underneath it. So every time I needed to fill the water tank, I had to pull out the machine to reach the back. I now no longer need to pull out my machine with this item. It’s very easy to use and doesn’t spill out your water. This is definitely a need to have.

I used this one time, when I cleaned out the pot there wad black spots in the bottom as if it might be pitted. I think I'm going to exchange this.

I originally bought the 12-cup thermal carafe for the Cuisinart CHW-12 coffee maker / hot water combo. The 12-cup was slightly bigger and does not stay flush with the heating plate and there was something wrong with the lid not pouring coffee properly. This 10-cup carafe just fits perfectly. Though upon email contact with Cuisinart Customer Support I was advised directly by not to use it with my coffee maker as the heating plate could actually damage the thermal carafe and only use glass carafes that came originally with my coffee maker as a replacement. However the original glass carafe broke only after 3 months so I opted for this one to prevent further accidental breakage. What I did was use the Auto Off feature making the coffee maker turn off after 5 minutes immediately after the brewing process is done. That way the thermal carafe does not keep heating up while on the plate.

this is the first percolator coffee maker I have ever owned....my older daughter caked it my "nostalgia" coffee pot....... I remember percolators from when I was a kid at home....until this , I have always used drip makers of several brands over the last 50+ years....but it works well and I enjoy the coffee...MY ONLY complaint is that I wish Cuisinart had made it with a proper on/off switch instead of a cord plugin in style Addendum....becoming a bit disappointed in the build quality...often I have to wiggle the cord about to get it to begin working.....I probably will have to replace it with another brand at some point

Shipping took a long time due to holiday and covid, wasn't super excited about the customer service but after everything came in line I'm pleased with this cookware.

I bought the Cuisinart DCC-3200BKSP1 in black stainless steel roughly 18 months ago to replace an 8 year old, 10-cup thermal Cuisinart drip coffee maker, which I have used almost daily with no issues. This coffee maker offers the same ease of use, pleasing aesthetic, and reliable operation I expect with a Cuisinart coffee maker. The temperature control works well - I am someone would likes super hot coffee, and the highest temp setting meets my preference, whereas my previous maker was not able to get the coffee to my liking. There is noticeable difference between the 3 temperature settings. My experience with coffee flavor has been positive, coffee is brewed and has good flavor - I have no issues here, but I do feel like it is not quite as good as my old Cuisinart made. As each device is different, there are countless factors that will effect flavor and as with most brewing methods it takes some fine tuning to dial in the coffee to your liking. A few comments on operation and my process using this device: - When the brew is almost complete and the water reservoir is almost empty, the device does make some noises as the pump is trying to suck in the last of the water. This doesn't bother me but I could see how this would bother some people. - The blue of the LCD screen is a little bit harsh, especially in the middle of the night if you happen to have this nearby where you sleep or if you wander into the kitchen in the dark. Again, not a bit issue, the color could be better/softer but some may see this serve as a small nightlight. - I always wipe the access moisture from the inside of the lid using a paper towel and leave it open to dry after brewing. to prevent any build up of minerals or coffee within the device - plus this keeps it clean and looking brand new. - Using the same paper towel, I occasionally wipe the hot plate and carafe compartment out with the wetted paper towel to clean up any spilled coffee/grounds. This is all I have done as far as cleaning for the entire time I've owned the machine (with the exception of using a little stainless steel cleaner on the appropriate parts. For $100, this coffee pot is well worth it for the average coffee drinker. There are some additional colors offered at differing price points, but just know that you are paying for the appearance and the functionality is that of the same $100 coffee pot. With minimal effort as far as maintenance / cleaning, this coffee maker has performed as expected for me for 18 months and there is no reason to think it won't continue to be a reliable morning companion for years to come.

Why Cuisinart would put their name on this thing is beyond me. Broke first use with barely any pressure. There’s a little piece of plastic connecting the two aluminum parts of the handle. Maybe it was a manufacturing fluke. The scraper is maybe 2” wide. The brass bristles bent first use and one popped out. The photos are very deceiving. It looks larger but this thing is barely wide enough for a EZ bake oven. About as cheap as you would find in a dollar store.

I bought the SS-16 to replace a 5 year old SS-15 model. This unit has improved upon some of the negative features of the older model. Here are the improvements: 1. Older model would splash all over counter when brewing single serve unless you used a tall travel mug. This model has a flip shelf so that you can use shorter mugs without making a mess or having to hold the cup close to the dispenser while brewing. 2. This model has the single serve and regular brew sides reversed. This allows you to pour water into the regular brew side much easier since the larger reservoir opening is on the right side of the machine. On the older model, the larger opening was just to the left of the single serve side making it difficult to pour the water in the reservoir. 3. The needle which punctures the k-cup is cone shaped on the newer model with the water opening toward the back of the needle. On the older model, the needle was a small metal cylinder with a hole in the center. The older model would sometimes split the k-cup and cause the grinds to back up in the unit and make a mess. Hopefully, the design of the newer model has fixed that problem. To date, I have not had a k-cup explosion. This remains to be seen. Overall, I like the fact that I can brew a regular pot of coffee or make a single cup using one machine. I like the fact that I am not forced to make a specific number of cups of coffee on the regular brew side. Many combo machines retain water in an internal reservoir and force the user to make a specified number of cups. This machine does not retain any water after brewing. On the regular serve side, you brew as much coffee as there is water in the reservoir. On the single serve side, the water reservoir is removable, so it can be emptied when not in use. Most Keurig machines retain water in an internal reservoir which seems like it can be a breeding ground for mold due to the stagnant water in the machine. I make a full pot of coffee almost every day, and if not, I’ll have a few k-cups instead. I hope I can get 5 years of daily usage out of this machine.

UPDATE: I have had these knives for 18 months and while cutting watermelon for a 4th of July picnic I sliced through 2 fingers when the watermelon slid on the cutting board. ORIGINAL REVIEW: I was replacing a set of knives I got back in college and I hadn’t realized I had been using such dull knives! These knives cut paper thin slices of tomato & onion, goes through watermelon with little effort, and slices delicate pastry/breads with ease. A great purchase!

So far so good. Very good quality For the price. Strong material

Update - That one small issue is worth going with another model. Actually here are 2 major issues.....The panel isn't illuminated at all so if you are stumbling about before dawn trying to get coffee you have to turn on pretty bright lights to see if it needs water for the single serve. But the major reason I don't have this one less than a year after I bought it was the overflow issue is a big deal. without any water level indicator, it's a crapshoot. I had a pitcher that if we filled up to a certain level it was the perfect amount when empty. being proactive and filling it the night before even if there was still a little water in the tank caused it to overflow....the last time water poured out the little whole in the back, into my elcetrical socket and in the process of trying to get everthing out of the way it fell off the counter. I went with the model without the grinder, SS-15 series. It's completely illuminated, has an on//off switch and removable clear tank for the single serve side, cone basket in the coffee pot, and warmining plate temp button. Also much smaller profile. I'll stick to the stand alone grinder. Kicking myself for a $200+ mistake. Come on Cuisinart..... no lights, water damage to my counter, no water level indicator, and a HUGE shock hazard because the overflow is in the back with everything in hard to see black plastic. The last picture is my new one the others show the water level indicator on the pot side, none on the single side and the overflow hole in the back. I looked at 100+ coffee makers and reviews. I was replacing a name brand k cup maker (our 3rd one in 6 years and with everyone of them the quality was a bit worse). But, the hubby wanted to be able to have a "pot" of coffee once in a while. Of all the coffee makers we have had in the past, Cuisinart was the only one that never broke, I only get rid of it because I was tired of cleaning it several times a day and decided to go kcup route. of course my unicorn maker would have a pot, single serve, hot water, grind, and make cold brew, but this was the closest in the price I wanted to pay. I have to say this one is pretty good! the quality was spot on, sturdy, stainless and heavy duty plastic. Very easy to clean, and has a little fold down shelf so nothing splashes all over the place when using the single serve. The one CON - after reading reviews I now understand what people were talking about. On the single serve side there is a reservoir that holds about 40 ozs. of water but there is no window to see the water level, and there's a overflow outlet in the back, so if you overfill it water will come rushing out of that hole......learned this the hard way. and because everything is black, the back, inside, cover you can't see how much water is in it. There is a icon that appears on the display (waterdrop), to let you know to fill it, and it won't run if there is no water, so we have just gotten used to filling it only when it runs out. I have a container that holds the perfect amount without causing overflow. How hard would it have been to add a window like the carafe side???? Also the cover for the single serve isn't attached...not a deal breaker. The coffee though is excellent, even on the single serve side it's better than other brands, and the water is dispersed throughout the whole kcup or filter. The built in grinder is also nice and very easy to clean everything! I also bought the gold filter single and it's excellent! Well worth the price and the small headaches!

This is cheap garbage don’t buy. It worked for a few days.

We bought these knives a few months ago. I have waited to leave a comment to see if we had any rust or broken handle issues which we haven't. The knives are quite sharp I have to cut up chicken for our dog weekly and they dice it up no problem. We make sure to hand wash and dry them right away. They clearly say they are not dishwasher safe. The steak knives are not serrated which takes a little getting uses to. Also the block is funny colored.

Sturdy and well made except the bottom of the cast iron compressor is not flat. The bottom has an approximately 3/8” raised edge which does not allow you to completely or evenly compress the food. I bought this to make smashed onion burgers but could not flatten the burger enough because of the “cupped” shape bottom. I am trying to grind off the lip on the bottom but it left raw unseasoned metal edge that is prone to rust. Everything else in the kit was helpful and well made.

UPDATE: I am updating this review after discovering a dangerous flaw with this kettle. The kettle is supposed to shut off automatically when it boils, and it usually does, but every couple of weeks it just doesn't, and just continues to boil, even though all lights are off. Luckily I've been home every time this has happened, and so I unplugged it to turn it off. Even lifting it off the base doesn't turn it off, as it just starts boiling again when you put it down. If it was left like this, the water would all boil away, and since the kettle thinks it's already off, I'm not sure what would happen at that point. It has a feature that turns it off when there's no water in it, but that works when its on, and I'm not sure if it would work when it thinks it's off. I reported this to Cuisinart customer service but other than offering me a 20% discount on a new one, didn't seem to be too concerned. I had high hopes for this kettle, as it had some features I wanted, but in usage its not all that great, and the durability is poor. The first issue was the warning sound it makes when it boils, a critical feature. Its pretty much inaudible, 3 beeps from a circuit board mounted device that can't even be heard over the boiling water its so quiet. Since it auto shuts off once boiling, you end up walking over to it to check on it, and then have to restart it and wait for 30 seconds as it reboils. As well, all the lettering from the buttons wears away within a few weeks, and now my lid has failed, and won't open when I hit the button, so I have to pry it open with my fingernails. The lid can't be removed for cleaning inside. There is also some kind of dark stain on the bottom of it even though its only ever had tap water in it. Not sure what this brown stuff is but given all the other issues, this is not a kettle I would recommend, and now I have to buy another kettle after spending a lot of money on this one. I have Milwaukee power tools that cost less and have a 5 year warranty, so I'm not sure why Cuisinart can't do a little better.