Customer Reviews With Photos

  • 5 out of 5
    Update (4/22, 4 years later): ------------------------------------- It's actually holding up quite well after four years of daily use comprised of heating up water for my siphon coffee pot and nightly sleep teas. The numbers have pretty much rubbed off the prefixed temperature buttons but after years of routine I just push the same buttons and haven't noticed. I can always refer to the images here if I need a reminder for lapse in memory. Also, I never use it to boil water for coffee and teas as that negatively impacts the taste of my coffees and teas. The kettle is as beautiful and stylish as the day I got it. There's a tiny bit of lime scale at the bottom of the kettle as a result of not routinely rinsing it with a lime scale remover. Think I ran vinegar through it only once. I highly recommend this kettle. Rating upgraded from four to five stars as a result of it's longevity and quality. Original review: ----------------------- I'll have to follow up with a follow up review. A couple of points: * Not as heavy as I had imagined based on the reviews (male in my late 30s) * Initially a little concerned about the buttons on the kettle itself which might get wet from washing. Curious if any of the failures people are reporting have anything to do with this part getting wet. I'll pay cautious attention to this. * Heats up really fast and beats having to watching my old tea pot in getting the right temperature for green tea. Think I've almost burn myself a few times popping open the lids to gauge temperature. * Operates at 1500 watts. I would have settled for 1000 but wouldn't get the quick heat up. * Plastic / poly-blah-blah-blah parts. None of the pictures show exactly where the plastic parts are. The product video barely flashes the internal of the kettle to disclose how much of it is plastic. None of the other kettles seem to show the internals as well. This is a sticking point and I hope by next year they will have come up with a better engineering design to eliminate the need for any plastic parts. As it stands today all of the variable temperature kettle at least use some plastics for sealing the lid for a better seal. All in all I'm satisfied with the purchase. I went through several options to the Pino, Chef's Choice, Breville, and Adagio. The Pino doesn't seem to be well built with the cheap looking digital readout along with complaints of rusting (that's unacceptable). Chef's Choice didn't offer anything over the Cuisinart with it's bigger price tag (still has the plastic water gauge but looks to come in direct contact with the water). I'm not sure if the Breville is bpa free or not. Either way, I don't care for the design where the water gauge is part of the water container. With the Cusinart the water is separated from the water gauge somewhat and the exposure is reduced. The way the water gauge works is that there's a tube in the bottom that moves the gauge up through water pressure. Adagio is coming out with a new kettle but that's not for a few months and their previous kettle had issues. Lots of consumers seem to have had issues with their previous model (as they noted on their web site even). The new kettle from Adagio looks pretty attractive from the web pictures however. With all that in mind, the round up choice is this Cuisinart. Let's see how it holds up. For those curious I'll be posting photos of the internals of the kettle so you know exactly where the plastic parts are. I removed the plastic screen filter so that won't be shown.

  • 5 out of 5
    This is my second mixer. Although decent, it's slightly hindered by poor controls and layout. I bought this mixer on a pre-Christmas sale for $129. For that price, it's great. But price aside, there are a few design issues that makes this mixer not as good as my 15 yr old Kitchenaid. Poor ergonomic head latch/release mechanism: ------------------------------------------------------- See my first picture. Raising and lowering the mixing head requires two hands on the Cuisinart, whereas on the Kitchenaid, this can be done with just one hand. On the Cuisinart, the release latch is poorly located way at the back of the unit. It's harder to reach. Furthermore, the latch is spring loaded which mandates two-handed operation. It requires one hand reaching way back and depressing the locking lever against a spring, and SIMULTANEOUSLY, requires a second hand at the front to raise or lower the head. This is really inconvenient because when I'm working with the mixer, my hands are often covered with flour, oil, sticky syrup, or dough. With the Kitchenaid, the latching mechanism is on the side. It' much closer to the user, and it's also not spring loaded. So with one hand, I can release the head on the Kitchenaid, and then with the same hand, tilt the head up (or down). It can be a 2-step process but it requires only one hand. Again, this is immensely useful when one hand is clean and the other hand has been in batter. There is a safety argument in favor of the Cuisinart however: it is not possible to accidentally have the head down and unlocked, and it's not possible to have the head up and accidentally bump it such that it falls down. (both these scenarios are possible with the Kitchenaid, with the unlocked head in the down position being a rather common and benign occurrence with me.) However, the rear location of the locking mechanism is inconvenient and probably a deal breaker for ADA (wheelchair) usage. The speed control knob is poor: ------------------------------ From an ergonomics perspective, I generally recommend knobs over sliders for variable controls. For example, light dimmers, volume controls, fan speed, etc. In the case of these mixers, I have found that it's the opposite: A lever is better than a knob. On the Kitchenaid, the speed control is a lever and it's sensibly placed so that the slider is front<->back, making it relatively easy to operate. I can effectively change the speed of the mixer on the Kitchenaid with my left PALM or WRIST when my hands are dirty. Also, because I'm right handed, I tend to get my left hand dirty more often while cooking so I do tend to operate the lever with whatever clean part of my hand I can find. For some people this is a non-issue. They don't mind getting dough/grease/syrup etc on the mixer because they know they will clean it up afterwards, but it does cause contamination or unintended mixing of trace ingredients for people that don't mind getting their mixer dirty while cooking. On the Cuisinart, the speed control is a knob. It requires 2-3 FINGERS to grip the knob to turn it. Again, the problem here is that sometimes both hands get a little messy when cooking, and having to wipe dry or wipe clean fingers before I can change the mixer speed is a hassle. BTW, controls at the front or top of the mixer would have been better placed. I would guess this should be trivial to do with today's low cost electronics, but would require a design change. Other complaints: --------------------- The head on the Cuisinart is longer and moves (deflects) more. i.e. in technical terms, we say it has a longer moment-arm. In lay terms, it means it sticks out further and thus has more movement when mixing. This would be expected if the mixing bowl was larger on the Cuisinart, but it is not. Both mixing bowls are the same diameter. So the Kitchenaid is better designed in this area. The Cuisinart is lighter overall so might vibrate a bit more. The heavier Kitchenaid is slightly more stable when mixing. (However, the motor on my new Cuisinart mixer is quieter than the motor on my 15 year old Kitchenaid.) The Good: ------------ The front of the unit looks better on the Cuisinart. The Battlestar Galactica Centurion cyclops looking magnetic cover that sits in front of the attachment connection is cleaner on the Cuisinart than the Kitchenaid's protruding cylinder. However, this magnetic cover, while it does look better to me, it's very easy to bump and knock off, and have it fall into the batter. The holding mechanism (a magnet) is not very secure. My Cuisinart attachments work on the Kitchenaid and my Kitchenaid attachments work my Cuisinart. They seem interchangable in both directions as far as I can tell. The higher power 600W motor on the Cuisinart makes a difference. I have a grain mill mixer attachment. It uses quite a bit of power to grind grains into flour. On the Kitchenaid, 300W is not enough. The Cuisinart's 600W motor is noticeably more powerful for this. The splash guard for the Cuisinart is better (more effective at preventing splash-out than the one that came with my Kitchenaid. So my feeling are mixed (pun intended) between these two mixers. If I were to just have one due to space constraints, I'd spend more money to get a higher powered Kitchenaid. It's just nicer to use from day-to-day. But having two mixers is handy, especially when making pasta. I can put the dough sheeter attachment on one mixer and the pasta cutter on the other one. I can quickly sheet, then cut the dough into pasta. It greatly improves workflow. For people that have the space, for $130, getting a second mixer was well worth it.

  • 5 out of 5
    We followed the instructions - heat on high for 20 min with the lid up - and the oven was 650°-700°. Cooked for 8.5 minutes and voila! We used a TON of semolina to ensure it would slide from the peel to the stone. Super happy we took a chance on this device 🍕. New summertime ritual!

  • 5 out of 5
    I am so happy with this fondue pot. I wanted an electric pot that could do cheese, chocolate and oil to cook meat, which this set does. I made the fondue cheese recipe on the stove top first as most recipes recommend, then transfered it to the pre- heated fondue pot. There are 10 heat levels that increase in .5 increments. This allows for precise heat control which is needed. The highest I turned it up was a 2.5, at that heat setting the outside of the pot stayed cool enough to touch which is great so you don't accidentally burn yourself (prob would get quite hot at warmer settings). The pot is attached to the stand which I really like so it doesn't slip or move when using and also doesn't require a hot pad under it. After the cheese was in the pot for 2.5 hours I was not looking forward to scrubbing the cheese out. I was so surprised that the leftover cheese literally slid right out after it cooled. All I had to do was just wash out the oil from the cheese that was left behind, there was absolutely no stuck on cheese. That's a major bonus imo! I have no regrets with this fondue set.

  • 5 out of 5
    Really good quality easy to use non stick pans by far my favorite

  • 5 out of 5
    I purchased the Cuisinart Electric Fondue Maker to add to our Christmas Eve festivities! The kids wanted a chocolate fountain, but I thought the fondue would be more versatile as we could use it for other dips! The package arrived well wrapped with each piece wrapped inside. There is the main fondue portion, the cord, the 9 fondue forks and the partial lid. I found the unit to be sturdy for it's purpose. The pot has a Teflon lining to prevent sticking. The heating element plugs in and you can easily adjust to either higher or lower. The cord is somewhat short, but that is definitely a safety measure and all electric appliances have shorter cords. The only glaring flaw was a large scratch right across the front of the unit. I debated returning/exchanging the unit, but was afraid I wouldn't have the new one in time for Christmas Eve. We decided to keep it as is. Our first trial run was actually by the teens in the house! They began with a chocolate fondue set on number 2. They did amazingly well and we had no burned chocolate at all. I think the idea is to keep the temperature low and slow and not rush the heat time. They chose a variety of items to dip! They cut up strawberries, pound cake, Rice Krispy treats and so on. After watching this, I have decided it would be awesome to have out for teen gatherings! Our next fondue will be a cheese and broth with select proteins! I am excited to try that one! The only reason for 4 stars versus 5 stars is the quality control issue with the scratched unit. Other than that, a solid five stars! I have posted pictures below! Sorry for the disaster on the table, but I wanted to catch the pictures while the fondue maker was in use!

  • 5 out of 5
    Tough to solve the gas cook top problem with kettle handles getting hot. This one better than others I have tried, but handle still gets toasty (need a towel or hot pad to pour). Looks great

  • 5 out of 5
    They are not only actually sharp knives but they also are great looking! I love the colors and the sheaths for each one. I have some, that I use all the time out in a holder and the others are safely in a drawer in their sheaths. I bought them for myself to update my kitchen gear, but they would also make a great gift. Functional and really cute at the same time.

  • 5 out of 5
    I'm going to be critical in this review. Take it or leave it. I purchased the Cuisinart ICE-21 for $49.41 in July, 2014. I was happy with it, and I had absolutely no issues except for enjoying too much ice cream. I gave it to a friend, which is why I no longer have it. When I decided to reacquire an ice cream maker a little while ago, I wanted a Cuisinart. I figured, why not get the slightly bigger one with extra buttons despite the ICE-60W costing twice as much at $118.98 in April, 2016. About a month ago, I used the ICE-60W for the first time. (See photo of the perfect ice cream.) Its operation was essentially the same as the ICE-21. I stood nearby watching it churn the ice cream. I discovered that it starts beeping a few times after a certain length of time passes. For some reason, I was misunderstood in thinking that it would stop after a pre-configured time had elapsed. It does not. I suppose that if the ice cream wasn't finished, it could be annoying if it stopped on its own. But then, I could easily push the start button again if I need prolonged churning due to ambient temperatures or due to the container being not as chilled as it should be. I would prefer beeps, and then automatic ceasing of churning. Today, I made my favorite: faux matcha ice cream. I create green tea powder by putting cheap sencha green tea leaves in a coffee grinder (not used for coffee), and sieve the powder to remove the hard stems and such. This then goes into the standard vanilla recipe. (For why I call this faux matcha ice cream, ask Dr. Google or check out the page on matcha on Wiki. Good, expensive matcha powder should not go in ice cream, unless if money grows on trees for you.) While listening for the machine to start beeping, I was a few rooms away. I heard the first set of beeps, and I went to check on it a few minutes later. Since I got the ICE-60W, I've been wondering why there's a drain hole at the bottom of the main body where it receives the chilled container. I found out why today. Ice cream expands as it's churning, which totally makes sense. What doesn't make sense to me is why Cuisinart didn't make this machine bigger. Even after following the vanilla ice cream recipe from Cuisinart, the ice cream overflowed outside the chilled container and made a mess. Had I been standing nearby, I would have been able to stop the machine before it got too messy. The photo doesn't show all of the mess, by the way. The clear plastic lid was caked on the inside. Of course, this mess is not the end of the world. I've been in much stickier situations in my life. ;) But now that my future plan is to use the Cuisinart ice cream recipe for the 1.5 quart ICE-21 machine, my question is, "why did I pay double of what the ICE-21 costs to make the same amount of ice cream?" Here's another design issue. In essence, the mechanism of how the clear plastic lid secures to the body is the same between the ICE-60W and ICE-21. The machine turns the chilled container, and the gray churning piece in the ice cream ingredients in the chilled container turns the plastic piece which has three little knobs, forcing the knobs into notches on the top of the body, and holding it all in place during operation. I don't remember ever having issues with the ICE-21, but with the ICE-60W, the clear plastic part does not want to go into place very easily. Without the clear plastic part secured, the gray churning piece does not remain in proper alignment. If I paid double for the ICE-60W, shouldn't the machine be at least twice as better or smarter, make twice as much ice cream, or last twice as long? Durability seems to be about the same between the two, the ICE-60W only makes 0.5 quart more ice cream than the ICE-21 (if you're willing to make a mess from overflow), and forget the Gelato mode or the Sorbet mode because all it does is turn at different speeds. You can make the ICE-21 work. At today's price ($114.98 vs. $49.92), you're better off buying an ICE-21 for yourself and a second ICE-21 for your neighbor, save $10, and borrow your neighbor's ICE-21 when you want to make more than 1.5 quarts of ice cream. With this, you could have 1.5 quarts each of two different flavors. I, on the other hand, would only ever have one flavor, although I must say, the faux matcha ice cream is pretty tasty. :D

  • 5 out of 5
    UPDATE: Cuisinart had great customer service and made it right for us. What was once an inconvenienced unhappy customer is now a satisfied customer. Manufacturing team built the stand backwards. Because of this the grill will not fold all the way down. Double checked to make sure the problem wasn’t on our end. Also the bracket holes that are on the bottom of the grill do not line up, prohibiting the connector pins to go through the bracket. Horrible experience and inconvenient. Will update once I hear back from the company.

  • 5 out of 5
    well this is a charming little toaster… But it’s the third toaster I’ve purchased. Having returned the other two, I thought I would go for the Cuisinart brand. They all toast fine except on the bagel setting. I thought it was supposed to toast one side only. In all three of the toasters including this one, the bagel setting actually toasts both sides, and it does a darker job of toasting on one side for the bagel setting. So that’s my question. Maybe I’m crazy? Do I not understand what bagel setting is supposed to be? If anybody has an answer please let me know I’m willing to learn. And I’m definitely not returning any more toasters, I’m over it.

  • 5 out of 5
    I have never purchased a “used” item from cuisinartoutlets.com but did so with this grill based on another review. It presented as brand new - I don’t think the box had even been opened! This is a great little grill! I did watch a video on how to set up and fold down the legs, but the explanation is spot on in the printed directions. I set it up, added a small propane bottle and used it immediately. The cook surface is small compared to a regular grill, but perfect for me alone. My food was great and the clean up was a breeze! I washed the grate in my sink and wiped out the inside of the grill with a dishcloth. This grill is perfect for an apartment deck and folds down easily for storage. I am happy with this purchase and definitely recommend this grill for anyone with limited space.

  • 5 out of 5
    The tools are fantastic. The case is cheap. After 1 year the case fell apart and grew some nasty fungus inside of it. I care for it just like all my other BBQ items, they sit inside a weatherproof deck box. I guess it can’t hold up to Texas humidity.

  • 5 out of 5
    I love cold brew and have been making it with the traditional way. The only problem is that I forgot to make it the night before. I was excited to find this product. I usually drink black with cold brew. With the strong taste, I need to use milk with it. The components are easy to clean except the coffee filter cup. It will require some soaking to clean it well. When I washed it one day, I noticed a plastic part sticking out of the filter cup. I suspected it was loose because of the spinning. I contacted Cuisinart and got a replacement. Be careful when you use it.

  • 5 out of 5
    I am thoroughly impressed with this cooler's performance. Following a test where two bags Iof ice were placed inside on 10.16.24, a significant amount of ice remained frozen until 10.21.24, making it a worthwhile investment.

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